Frequently asked questions

E-Commerce Websites, Marketing / Business Sites, Media Outlet / Blog / Content Sites, Educational / Course Websites, Portfolio Websites.

1) Planning & Strategy

2) Structure (UX)

3) Design (UI)

4) Development

5) Post Production

We're flexible and help you choose the CMS that best fits your specific needs & preferences. We utilise Wordpress, WiX Classic & WiX Studio.

It varies. More simpler and premium template based sites may take anywhere between 5-7 business days. More complex and fully customised sites take anywhere between 13-45 business days. An individualised timeline will be communicated prior to project commencement.

Absolutely! Once the final payment is settled, you will own 100% of the website. Admin access is yours, and our web design fees are one-time. Your website, your freedom.

Yes. We offer high end premium projects streamlined with Figma & WebFlow. Please note that these sites exceed R90’000.00.

Yes - we offer domain registrations, web hosting packages, email hosting packages as well as SSL certificates and renewals.

Yes. As part of our service, we index your website on search engines, complete the basic SEO processes & verify a Google My Business listing for you, ensuring that you may be found on search engines. However, we can not guarantee that your site will rank high on Search Engines, as advanced SEO strategies and/or digital marketing campaigns are necessary to achieve this.

As a fully remote agency based in South Africa; FlowState is not bound by borders and is able to serve customers internationally. We have worked with local businesses based in all provinces of South Africa, as well as international businesses based in the Middle East, Europe & Africa.

We accept payments in Rands (ZAR) as well as Dollars (USD).

No, there are no hidden fess! You will receive an initial quotation included in the project proposal and contract. A downpayment of 40% is required prior to commencement. The remaining 60% may be paid off in full upon project completion, or a three month payment arrangement may be requested.

Absolutely! We go beyond design and offer comprehensive website support and maintenance. We offer free support & maintenance in terms website issues, general maintenance and security updates as well as simple SEO optimisations and minor tweaks or updates.

Need content, advanced SEO, ongoing website changes, graphic design, additional features? Please feel free to contact us regarding our other services for a comprehensive quote.

For general company websites, we will need the following:

• Complete the form or book a consultation.

• Company Profile with details including About Company, Services, Contact Details, Addresses, Pictures (If Available), and your team members if you want them to be on the website.

• Logo (Preferably a high quality logo in PNG or SVG version). We can also design a logo for your business for R450.

• Hosting and Domain information. (If you don't have this, we will provide you with a managed hosting package).

• Branding Colour Palette & Font: The colours that you want for your website. We can also extract your brand colors from the logo if provided. Alternatively we can create this for you in the UI process.

• 50% of the quoted fee that is on the Invoice / Quotation that you will get from us.